We provide fully managed service solutions to Adult Service Directorates, providing specific Social Work resource to undertake programmes of work within dedicated time-frames in order to achieve pre-agreed outcomes.
We take full ownership of projects, from team selection and management, through to implementation, measurement and reporting. We provide dedicated QA leads on every project to ensure full Quality Assurance at every stage. This means reduced risk for our clients and a first-rate service, achieving faster results, at less cost.
Our Project Management Team combine over 60 years of experience within the Social Care Industry and consistently deliver cost effective and robust services that are driven and sustainable. The team work in partnership with you to assess your situation, and develop a clear plan with transparent budgets and timescales. We use our extensive network of highly skilled and experienced Social Workers across the country to assist our clients needs.
Flex360's fully transparent, ‘Pay Per Assessment’ model means we quantify requirements with our clients, agree a volume of work and a fixed unit price including timescales for completion. This ensures our clients get full value and maximum impact, paying on completion and acceptance of the work provided.
Our flexible and highly effective model for delivering reviews and reassessments has enabled us to complete over 1,600 assessments within the last 12 months. The turnaround from allocation to completion is an average of 16 days.
Clients are supported to clear backlogs, rationalise expenditure, promote independence and ensure Care Act compliance. Our experienced assessors have a proven track record in completing quality Strengths Based Assessments. Care package Assessments are undertaken with a "needs" and not a "wants" led approach.
Flex360's Assessments and Reviews encompass all client groups and we also complete the following as required:
We have an extensive network of experienced Social Workers who have a proven track record in assessing the needs of Service Users. All our assessments are subject to our excellent internal Quality Assurance Process. Dedicated Project Managers are assigned to individual clients ensuring senior management oversight and fluid communication channels.
Flex360 have access to a wide and flexible talent pool of high quality, qualified and experienced Best Interest Assessors (BIA) and Mental Health Assessors (MHA) throughout the UK, who complete quality, time bound and professional assessments.
We offer a tailor-made service which includes the completion of Best Interest Assessments (BIAs) and Mental Health Assessments (MHAs), Full Quality Assurance (QA) and you only pay when you are happy. This allows for minimal input on behalf of the Local Authority other than to await for the safe return of a high quality assessment within timescales.
All our Assessors go through a rigorous selection process which includes reviewing anonymised Assessments and ongoing auditing of cases. We provide ongoing professional development, supervision and best practice guidance to ensure continued learning.
Flex360 are able to undertake one-off Best Interest Assessments, weekly allocations or a significant block of DoLS Assessments to be completed over a period of time. We have the capacity to quickly mobilise our resources and add additional capacity without you having to go through a lengthy, and often costly, recruitment and compliance process.
All work is routed through secure data access and staff follow a dedicated audit and workflow process enabling the delivery of work to guaranteed timescales.
At Flex 360 we provide qualified social workers to undertake Mental Capacity assessments for Local Authorities, Our in depth Quality Assurance process ensures our assessments are of a the highest quality and are completed within timescales.
We can provide an assessor for one off pieces of work or we can assist you to work through a back log of outstanding assessments in the following areas:
All correspondence is conducted through secure data access, all staff follow a dedicated process which enables us to provide guaranteed agreed timelines for completion of work.
Our CHC Assessment service supports Local Authorities, Health Providers and Commissioning groups to make a positive, lasting impact on people and communities nationwide.
We gather evidence on each individual case in order to ensure the appropriate funding and the correct outcome is reached for the Service User.